28 Jobs in Ames, IA
Gateway Hotel & Conference Center is Hiring a Guest Service Representative (PM Availability) Near Ames, IA
Job Purpose: Ensure efficient and smooth operations for excellent guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.
Essential Duties & Responsibilities
- Always greet guests in a friendly and professional manner
- Perform accurate check-in and check-outs of guests daily
- Answer telephone in a timely fashion
- Make reservations over the phone and in person
- Provide mutually beneficial solutions to guest complaints
- Responsible for a cash float throughout your shift to ensure that everything balances at the end of shift
- Exhibit teamwork throughout all departments of the hotel
Qualifications:
- High School Diploma or GED required
- 1-year hotel experience preferred
- Customer Service experience
- Ability to handle cash
- Open availability preferred, nights and weekend availability are required
Reporting Relationships:
This job reports to | Front Office Manager Front Office Assistant Manager Front Desk Supervisor |
The Gateway Hotel & Conference Center is an Equal Opportunity Employer.
Job Summary
Part Time
$27k-35k (estimate)
03/07/2024
05/11/2024
The job skills required for Guest Service Representative (PM Availability) include Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative (PM Availability). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative (PM Availability). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative (PM Availability) positions, which can be used as a reference in future career path planning. As a Guest Service Representative (PM Availability), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative (PM Availability). You can explore the career advancement for a Guest Service Representative (PM Availability) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
Similar Jobs
Popular Articles
